This Privacy Policy describes how Dream Zero Kilometer Private Limited, operating under the Dream0km brand (“Dream0km”, “we”, “us” or “our”), may handle personal information collected through our website at dream0km.com and through related enquiries and communications.

Our real-estate consultancy and advisory activities may involve helping people explore residential, commercial, industrial, land and other property opportunities in Noida, Greater Noida, the Yamuna Expressway region and the wider Delhi NCR area.

This policy applies to information you provide when you contact us, request property information, submit a form or otherwise interact with our services. It should be read alongside any relevant notice presented when information is collected.

The information we collect depends on how you interact with us and what you choose to share. It may include the following categories:

Personal and contact information

• Your name, telephone number, email address and preferred method of contact.
• Contact details or other information you voluntarily include in an enquiry.

Property preferences and requirements

• Preferred locations, property types, configurations, approximate budgets and purchase or rental requirements.
• Your intended use of a property, investment interests, preferred timeline and other requirements you choose to disclose.
• Details needed to coordinate a property discussion, site visit or follow-up, where applicable.

Messages and communication records

• Enquiry forms, messages, emails, feedback and information you provide during calls or conversations.
• Relevant records of communication preferences and consent, where maintained.
• Files or attachments you voluntarily submit to us.

Technical and usage information

• Information such as IP address, browser type, device type, operating system, referring page and pages visited.
• Dates, timestamps, approximate usage information and general location that may be inferred from an IP address.
• Cookie identifiers and similar technical information, if such technologies are enabled on our website.

Depending on the features you use, information may be collected through:

• Contact forms, enquiry forms and other forms available on our website.
• Telephone calls, email, WhatsApp or other communication channels you choose to use.
• Conversations about property preferences, availability, site visits or consultancy services.
• Website logs, cookies and analytics technologies, if configured.
• Service providers or property partners who lawfully provide information relevant to an enquiry, where appropriate.

Where a third party collects information directly from you, its own privacy notice may also apply.

We may use the information described above for relevant and reasonable business purposes, including to:

• Respond to questions, contact requests and property enquiries.
• Understand your requirements and identify potentially suitable property options.
• Coordinate discussions, appointments, property viewings and related follow-ups.
• Share project or property information relevant to your enquiry, subject to your preferences and applicable requirements.
• Maintain enquiry records and manage our relationship with you.
• Operate, maintain, troubleshoot and improve our website and services.
• Protect our website, users and business against misuse, fraud or security incidents.
• Meet applicable legal obligations and establish, exercise or defend legal claims where necessary.

We aim to use information in a way that is relevant to the purpose for which it was provided or another purpose permitted by applicable law.

Where consent is required by applicable law, we will seek consent before carrying out the relevant processing. In other circumstances, information may be handled where permitted or required by law, including for responding to a request, providing a service, maintaining business records or protecting legitimate business interests.

You may withdraw consent for future processing where consent is the applicable basis and withdrawal is available under the law. Withdrawal does not necessarily affect processing already carried out lawfully, and we may retain information where permitted or required by law.

We will seek to respect applicable privacy, data-protection and communications requirements. The exact rights and obligations applicable to a particular interaction may depend on the circumstances and the law in force.

We do not intend to sell personal information for monetary consideration. We may disclose relevant information in the following circumstances, where appropriate and subject to applicable law:

• Our team: to authorised personnel who need the information to handle your enquiry or provide related assistance.
• Property-related parties: to relevant developers, sellers, owners, agents or channel partners when sharing is reasonably needed to respond to your request, coordinate a viewing or progress a property enquiry. Where required, we will seek your permission first.
• Service providers: to providers supporting website hosting, enquiry management, customer relationship management, email, communications, security or analytics, if used.
• Legal and regulatory purposes: where disclosure is required by law, a lawful request, a court order or a competent authority.
• Business protection: where reasonably necessary to investigate misuse, protect rights or address a security or legal issue.

We expect relevant recipients to handle information appropriately, but third-party organisations may have their own privacy policies and practices. We do not control the independent practices of organisations outside our control.

If you contact us by phone, WhatsApp, email or another messaging service, we may use the contact details and messages you provide to respond to you and manage your enquiry.

Communications may be processed by the relevant service provider under its own terms and privacy practices. The availability, security and retention of messages on third-party platforms are not entirely controlled by Dream0km.

If you no longer wish to receive non-essential promotional communications from us, you can ask us to stop by emailing info@dream0km.com. We may still send necessary service-related or legally required communications where permitted.

Our website may use cookies or similar technologies to support essential functionality, remember preferences, understand website usage or improve performance. The technologies actually used depend on the tools and settings enabled on the website.

If analytics or embedded third-party tools are enabled, those tools may process technical or usage information under their own terms. We recommend reviewing the relevant provider policies where applicable.

You can usually manage or delete cookies through your browser settings. Blocking certain cookies may affect the functionality or performance of some website features.

We aim to retain personal information only for as long as reasonably necessary for the purposes described in this policy, including handling enquiries, maintaining relevant records, meeting legal obligations, resolving disputes and protecting our business.

Retention periods may vary according to the type of information, the nature of an enquiry, whether a business relationship continues and any applicable legal requirements. When information is no longer needed, we aim to delete it, anonymise it or otherwise handle it appropriately, subject to lawful retention requirements.

We aim to use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

No website, online transmission or electronic storage method can be guaranteed to be completely secure. You should avoid sending passwords, banking credentials or other highly sensitive information through ordinary enquiry forms or unsecured messages.

If you believe that information you shared with us has been misused or that a security concern needs attention, please contact us using the details below.

Subject to applicable law and the circumstances of your request, you may be able to ask us to:

• Confirm whether we hold personal information about you and request access to it.
• Correct information that is inaccurate or incomplete.
• Delete information where deletion is available and no lawful reason requires its retention.
• Withdraw consent for processing where consent applies and withdrawal is available.
• Stop sending optional promotional communications.

To make a request, email info@dream0km.com with the subject line “Privacy Request”. Please describe your request clearly. We may need to verify your identity before acting on it, and we may retain certain information where permitted or required by law.

We will review requests in accordance with the legal requirements applicable to the situation. This policy does not remove any rights you may have under applicable law.

Our website and property consultancy services are not specifically directed at children. We do not knowingly seek to collect children's personal information unnecessarily. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate steps where required.

Our website or communications may refer to third-party websites, property projects, developers, maps, social networks or other services. Those services may collect information under their own privacy policies and terms.

We are not responsible for the privacy practices, security or content of third-party websites that we do not operate. Before submitting personal information to another organisation, please review its privacy notice and make sure you are comfortable proceeding.

We may update this Privacy Policy to reflect changes in our services, website features, data-handling practices or applicable legal requirements. When we make changes, we will update the date displayed at the top of this page.

We encourage you to review this page periodically. Where applicable law requires additional notice or consent for a material change, we will take the steps required by law.